4 areas business will need to focus on now!
In the light of both the waves of the Covid pandemic, what would be the future of business? Where are the organizations going to put the maximum emphasis? My take is that we now need to focus on some key issues that we faced and may face in the future digital world.
1. Individuals
Organizations asked the individuals to take up the additional responsibilities in the recent past. At the end of the pandemic, it would still be preferred to keep those responsibilities with the employees as is. In fact, it would be better to train people cross functionally as well as on taking up the additional responsibilities. Relying on the frontline resources will only accelerate the performance.
2. Teams
We will have to focus on team bonding even more than before. Even the best of relationships goes haywire in LTRs. Similarly, bonding between colleagues can drastically be affected with less personal contact face to face. As the times are coming where we would be moving towards the virtual working environment, we need to ramp up the communication and relationship skills.
3. Technology
The technology of course should now be the primary focus of all organizations, be it IT or FMCG. Many of the companies were still under the impression that the IT sector is meant for e-Commerce. But Covid-19 has taught us otherwise. We not only will need to advance our digitization, but also strengthen and empower the frontline workers with a variety of latest features.
4. Emotional Quotient
The importance of EQ has been understood by several Fortune 500 companies in the last decade, but now in this virtual world, leadership will have to undergo enormous reformation on this front. When you are interacting with someone face to face, you can judge a lot of things by expressions, surroundings, situations, and body language. But when half of the time when you are just looking at the face or listening, this can be tricky. The rising need of managers with high EQ will dent the market if not fulfilled.
What areas do you think we should start focusing on? Comment below!